Privacy Policy

When you use our Website, you provide us with some of your personal information. We value your trust and make our best efforts to keep this information safe. This policy explains what information we collect, why we collect it, with whom we share it, and how you can update, manage, export, and delete it.

Who Are We?

For the purposes of data protection laws, the controller is EVE SHIELD, located at [COMPANY ADDRESS]. By agreeing to this Privacy Policy or by using the Website, you agree to the information handling practices described in this Policy.

What Information About You We Collect

Information Provided by a User

When you register for an account on www.eve-shield.com, you provide the following:

  • Name
  • Surname
  • Email address
  • Phone
  • Optionally — State, City, Company, Order volume

Information We Collect Automatically

In addition to the information you enter yourself, we may collect some information automatically for optimizing your experience when using our product and improving the product itself:

  • Language preferences
  • Location data
  • Cookies

For a detailed description of the specific cookies used, their purpose, and how to manage them, see the EVE SHIELD Cookies Policy.

Legal Basis for Data Collection

We rely on the following legal basis for the collection of Users’ personal information:

  • User’s explicit consent to processing personal data.
  • User’s explicit consent to processing specific categories of personal data.
  • Processing is necessary for the performance of a contract between the User and EVE SHIELD.
  • Processing is our obligation under current regulation.
  • Processing is necessary for the protection of our legitimate interests.

This data is used for the following purposes:

  • Learning how many people use our products and services.
  • Finding out which products and services are used more frequently than others.
  • Collecting some other statistical information.

How We Use Personal Information

EVE SHIELD uses such information to operate, maintain, create, and develop new and existing features and services of the website, to create users’ website accounts, as well as:

  • Enhance the security of our services.
  • Prevent fraud and abuse.
  • Provide recommendations and marketing.
  • Understand how you use our services.

We use email to communicate with you:

  • To notify you of major service updates.
  • In relation to customer service.
  • We might also use email to send you promotional materials.

Sometimes we may also need to collect and store your information because we have a legal obligation (tax, compliance purposes). Such inquiries are performed in a separate flow, via your registered email.

In cases where we ask for your consent to process your personal information, you may withdraw your consent at any time and we will stop processing data for that purpose.

EVE SHIELD will rely on legal grounds to process your personal information to the extent permitted by applicable law, which may include, without limitation: honoring contractual commitments, taking steps in anticipation of entering into a contract, fulfilling legal obligations, your consent, and EVE SHIELD’s legitimate interests.

Will the Data Be Shared With Any Third Parties?

Service Providers

We may share information when it is necessary for service providers who:

  • Conduct data analysis.
  • Assist us in improving services and features.

When we work with third parties, we authorize them to use the information only for the purpose for which it is provided to them and require them to use reasonable confidentiality and security measures.

We may use third-party tracking tools (such as Google Analytics) to track the information on how users use the products and websites. Such information will be stored in third-party servers. Such third-party tracking tools may send the data analysis report to us for our above-mentioned purpose.

Third-party analytics and tracking tools are described in more detail in the EVE SHIELD Cookies Policy.

Cooperation With Law Enforcement

We may disclose user information if we believe in good faith that such disclosure is necessary to comply with Hong Kong laws or other applicable laws around the world (for example, in the country of your residence), or respond to a court order, judicial or other government requests, subpoena, or warrant in the manner legally required.

We also reserve the right to disclose information that we believe, in good faith, is appropriate or necessary to protect EVE SHIELD from potential liability or from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; protect the security or integrity of EVE SHIELD; or protect the rights, property, or safety of EVE SHIELD, our users, or other parties involved in services.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.

Your Data Rights and Choices

You own your data. Please be aware that denying sharing some personal data might affect the website functionality.

You have the right to:

  • Be informed on request and obtain access to or a copy of personal information we hold about you in a structured, commonly used, and machine-readable format.
  • Prevent the processing of your personal information.
  • Update personal information that is out of date or incorrect.
  • Request to erase personal information we hold about you.
  • Restrict the way that we process and disclose specific personal information about you.
  • Revoke consent that you previously provided for the processing of your personal information.

You can always access the information found in your account. You can also send a request to access the information we have about you by sending a letter to privacy@eve-shield.com.

To protect your privacy and security, we may take steps to verify your identity before granting you access or making corrections to your information.

If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.

Third-Party Services and Websites

EVE SHIELD services may link to third-party websites or services. The privacy practices of those third parties are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third-party websites and services to understand their practices.

Data Security

EVE SHIELD uses a variety of managerial, technical, and physical measures to protect the integrity and security of your information. These measures may vary based on the sensitivity of your information.

However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to EVE SHIELD, and you do so at your own risk.

We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

In case of a confirmed leak of personal data, EVE SHIELD will inform the supervisory body and subjects concerned without delay in a reasonable time.

Retention of Your Information

We keep your personal information to enable your continued use of EVE SHIELD Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you.

Standard practice is the deletion of personal data of abandoned accounts — deletion would occur in 3 months after an email is sent to the User’s registration email mentioning the abandoned status of the User’s account.

Minors’ Privacy Policy

THE WEBSITE IS INTENDED FOR BUSINESS USERS ONLY. IF YOU ARE UNDER 18 YEARS OF AGE THEN PLEASE DO NOT USE OR ACCESS THE WEBSITE.

Protecting the privacy of minors is especially important. For that reason, EVE SHIELD does not knowingly collect or maintain personal information from persons under 18 years of age.

If EVE SHIELD learns that personal information of persons under 18 has been collected through the Website, it will take appropriate steps to delete this information.

If you are the parent or legal guardian of a minor under 18 who has registered on the Website, please contact privacy@eve-shield.com to have the account terminated and the personal information deleted.

This age restriction mirrors the eligibility requirements set out in the EVE SHIELD Terms of Use.

International Data Transfers

Information collected by EVE SHIELD may be stored and processed in your region, or in any other country where EVE SHIELD or its affiliates, subsidiaries, partners, or service providers are located or maintain facilities.

If we provide any information about you to any such entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and applicable law.

For the purposes of GDPR, EU users’ personal information is stored inside the EU.

Changes and Updates to This Privacy Policy

EVE SHIELD reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time (for example to reflect updates to EVE SHIELD or to reflect changes in the law). Please check this Privacy Policy periodically for those changes.

Amendments to the Privacy Policy subject to consent will be applicable to earlier registered users upon valid consent given. In case the user declines to provide consent to an amended Privacy Policy, such user may no longer use the Website.

We will not materially change our policies and practices to make them less protective of personal information collected in the past under a prior version of the Privacy Policy without the consent of affected individuals.

Contact Information

Please contact privacy@eve-shield.com with any questions or comments about this Privacy Policy.

We will respond to your inquiry within 30 calendar days of its due receipt.